You have 15 days after receiving your item to request a return. The item must be in the same condition you received it, unused, with tags, and in original packaging.

Contact us at support@imagination77.com to begin your return. If approved, we will send a return shipping label and instructions.

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or incorrect so we can make it right.

Some items cannot be returned, including perishable goods, custom products, and personal care items. Sale items and gift cards are also non-returnable.

Once we receive and inspect your return, we will notify you whether your refund is approved. Approved refunds are returned to your original payment method. Return shipping costs may be deducted from your refund.